Terms of Use

— a community app built to connect masjids and their members. By downloading or using the app, or visiting www.myalmasjid.com, you agree to these Terms of Use. If you don't agree with any part of these terms, please don't use the app.

1. Acceptance of Terms

By using MyAlMasjid, you confirm that you've read and agree to these Terms, along with our Privacy Policy and Disclaimer. These pages together cover everything you need to know about using the app responsibly.

2. Eligibility

• You must be at least 18 years old to create an account and use the app.
• You'll need a valid mobile number to sign in via OTP.
• Please make sure the information you provide when registering is accurate.

3. Use of the App

You agree to use the App only for its intended, lawful purposes. You must not:

• Use the App for any unlawful, abusive, harassing, threatening, or defamatory purpose;
• Post, share, promote, or glorify content that constitutes terrorism, violent extremism, radicalisation, or incitement to violence — including glorifying terrorist organisations, attacks, or ideology;
• Post or distribute hate speech — content that demeans, threatens, or incites violence against any individual or group based on religion, ethnicity, nationality, caste, gender, disability, or any other characteristic;
• Recruit, radicalise, or attempt to recruit others for any terrorist, extremist, or unlawful organisation or movement;
• Attempt to gain unauthorised access to our systems, other user accounts, or the App's backend infrastructure;
• Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App;
• Introduce viruses, malware, or any code designed to damage or disrupt the App's functionality;
• Scrape, harvest, or systematically extract data from the App without prior written consent;
• Impersonate any person, masjid, or religious authority within the App;
• Use automated bots, crawlers, or scripts to interact with the App.

Violation of these provisions may result in immediate account suspension and, where applicable, legal action.

4. User Content

Any content you upload — your profile photo, name, or announcements as an admin — remains yours. By uploading it, you give MyAlMasjid permission to display it within your masjid community on the app. We don't sell your content to anyone.

When you share content, you confirm that:

• You own or have the right to share the content;
• The content doesn't infringe anyone else's rights;
• The content is not unlawful, offensive, or contrary to Islamic values.

MyAlMasjid may remove content that violates these Terms without prior notice.

5. User Roles & Masjid Accounts

The App supports multiple user roles — Member, Imam, Muezzin, Committee Member, and Admin. Roles are assigned by the registered masjid administrator.

Masjid Registration

Organisations wishing to register a masjid on MyAlMasjid confirm that they are authorised representatives of that masjid. MyAlMasjid is not responsible for unauthorised masjid registrations and reserves the right to verify and remove listings at our discretion.

Masjid accounts are governed by the separate Masjid Terms of Use, in addition to these Member Terms.

Admin users are responsible for ensuring that all members and content within their masjid community comply with these Terms. Admins who knowingly allow misuse may have their accounts suspended.

6. Live Audio — Azan & Live Khutbah

The Imam/Muezzin role enables live audio broadcasting within a masjid community, covering the Azan, Iqamah, and — with the Live Khutbah feature — the Friday sermon and other religious addresses. By using either broadcast feature, you agree to:

• Only broadcast content that is genuinely masjid-related — Azan, Iqamah, Khutbah, and approved religious announcements;
• Ensure Khutbah content is grounded in authentic Islamic scholarship and does not contradict established Islamic consensus;
• Not broadcast content that is abusive, misleading, offensive, or contrary to Islamic values;
• Not use the feature to impersonate religious authorities or convey false religious rulings;
• Not use a live session for fundraising, commercial promotions, or political messaging without explicit approval from your masjid's Admin;
• Obtain the consent of your masjid's Admin before using the broadcast feature.

MyAlMasjid does not record or store live audio. Misuse of the live audio or Live Khutbah feature may result in immediate role revocation and account suspension.

7. Notifications

Prayer-time and announcement notifications are delivered to members of your registered masjid. You can disable notifications at any time through the App's Settings or your device's notification settings. We do not charge for notifications.

8. Advertisements

The App displays advertisements served by Google AdMob. MyAlMasjid is not responsible for the content, accuracy, or legality of third-party advertisements. The presence of an advertisement does not constitute an endorsement by MyAlMasjid.

9. Intellectual Property

The App, Website, and all associated software, design, graphics, icons, text, brand assets (including the "MyAlMasjid" name and logo), and proprietary algorithms are the exclusive intellectual property of MyAlMasjid and are protected under applicable copyright, trademark, and intellectual property laws.

You are not permitted to:

• Copy, reproduce, or redistribute any part of the App or Website without written permission;
• Use the MyAlMasjid name, logo, or brand assets for any commercial or promotional purpose;
• Create derivative works based on any part of the App or its design.

Any feedback, suggestions, or ideas you submit to MyAlMasjid may be used by us freely without attribution or compensation to you.

10. Disclaimer of Warranties

The App is provided on an "as is" and "as available" basis without warranties of any kind. We do not guarantee:

• That the App will be uninterrupted, error-free, or secure at all times;
• That prayer times are 100% accurate for every location or calculation method — always verify with your local masjid;
• That any information provided by masjid administrators is accurate or complete.

Please refer to our Disclaimer for full details including limitations on prayer time accuracy and the Qibla direction feature.

11. Limitation of Liability

To the maximum extent permitted by applicable law, MyAlMasjid shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or relating to your use of the App, including but not limited to:

• Loss of data, revenue, or profits;
• Service interruptions or technical failures;
• Errors in prayer times, Qibla direction, or other features;
• Actions of third-party service providers (Firebase, LiveKit, Google AdMob).

12. Account Suspension & Termination

MyAlMasjid reserves the right to suspend or permanently terminate your account, with or without notice, if you:

• Violate any provision of these Terms;
• Engage in fraud, abuse, or illegal activity;
• Post, share, or promote terrorism, violent extremism, radicalisation, or hate speech (immediate suspension with no warning);
• Misuse the live audio broadcast feature;
• Impersonate a religious authority or masjid.

Law-Enforcement Cooperation. Where content or activity on the platform involves terrorism, extremism, violence, child safety, or any other matter that MyAlMasjid is legally required to report, MyAlMasjid will — without prior notice — disclose relevant account information and content to CERT-In, the National Investigation Agency (NIA), the local police, or any other competent authority as required under the Information Technology Act 2000, the Unlawful Activities (Prevention) Act 1967 (UAPA), or any applicable court order or government direction. You consent to such disclosure by using the App.

You may delete your own account at any time from Profile → Delete Account. All your personal data will be permanently erased within 30 days as described in our Privacy Policy.

13. Governing Law & Dispute Resolution

These Terms and any disputes arising from them or your use of the App shall be governed by and construed exclusively in accordance with the laws of India, without regard to conflict of law principles.

Any dispute, claim, or controversy arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the competent courts in India.

14. Ask Imam Feature

The Ask Imam feature allows you to submit questions to the Imam of your registered masjid directly through the app. By using this feature, you acknowledge and agree to the following:

• Community guidance only. Responses from the Imam are personal religious guidance from a local community scholar. They are not formal legal opinions (fatwas), and MyAlMasjid does not vet, endorse, or guarantee the accuracy or completeness of any Imam's response.
• Not a substitute for professional advice. Do not use this feature for medical, legal, financial, or psychological advice. For sensitive personal matters, please speak privately with the Imam outside the app.
• No guaranteed response. An Imam is not obligated to respond to every question. Response times are not guaranteed.
• Visibility. Depending on the masjid's settings, your question and the Imam's response may be visible to other members of your masjid community. Do not submit information you wish to keep private.
• Appropriate use. Only submit genuine Islamic questions relevant to your masjid community. Do not submit spam, offensive, or inappropriate content.

MyAlMasjid is not a religious authority and is not liable for the content of any response provided through the Ask Imam feature. Misuse of this feature (e.g. submitting abusive content) may result in account suspension.

15. Imam Hadiah — Gift to Imam (India Only)

The Imam Hadiah feature allows members to send a voluntary monetary gift (hadiah) to their masjid's Imam as a gesture of appreciation, facilitated through the app. This feature will be available only in India. When activated, you agree to:

• Voluntary gift only. The Imam Hadiah is entirely voluntary and must never be treated as a fee, service charge, or payment for religious services. No Imam is entitled to demand or solicit a gift through this feature.
• Payment via Razorpay. Gifts are processed through Razorpay, a third-party payment gateway. By initiating a payment you accept Razorpay's Terms of Service and Privacy Policy. A disclaimer screen will appear in-app before any payment is initiated.
• MyAlMasjid is a technology facilitator only. MyAlMasjid does not hold, manage, or disburse gift funds. Funds are transferred directly to the Imam's registered Razorpay account. MyAlMasjid is not a payment aggregator, financial intermediary, or NBFC.
• Imam registration required. The feature is only available where the Imam has completed Razorpay KYC/onboarding. Imams are solely responsible for their Razorpay compliance and applicable tax declarations.
• No refunds. Hadiah gifts are voluntary and generally non-refundable once confirmed. Contact contact@myalmasjid.com for genuine payment errors (e.g. duplicate charges).

16. Sadqa / Donations Feature (India Only)

The Sadqa feature (including the "1 Rupee Sadqa" option) enables voluntary micro-donations to your local masjid through the app. This feature is available only to users located in India. By using this feature, you agree to the following:

• Voluntary donation. All sadqa contributions are entirely voluntary. By confirming a donation, you acknowledge that it is a willing charitable contribution and not a purchase of goods or services.
• Payment processor terms apply. Payments are processed by a third-party payment gateway (e.g., Razorpay or equivalent). Their terms of service and privacy policy govern the payment transaction itself.
• MyAlMasjid is a technology facilitator only. MyAlMasjid does not hold, manage, or disburse donated funds. Donations are transferred directly to the registered bank account of the receiving masjid. MyAlMasjid is not a charitable organisation, trust, or NBFC.
• No tax receipts. MyAlMasjid does not issue 80G tax exemption certificates or any other tax receipt. If you require a receipt, contact your masjid directly.
• No refunds. Voluntary charitable donations are generally non-refundable. Payment gateway refund policies apply in cases of technical errors (e.g., duplicate charges). Contact contact@myalmasjid.com for genuine payment errors.
• Fund usage. MyAlMasjid is not responsible for how a masjid uses donated funds. You are donating to and trusting your local masjid. We encourage masjids to maintain transparency with their communities about fund utilisation.
• India residents only. The Sadqa feature complies with Indian financial regulations. Users outside India must not attempt to use this feature.

17. Changes to These Terms

MyAlMasjid reserves the right to amend these Terms at any time, including when new features are released. We will update the version date at the top of this page. The table below summarises the nature of anticipated upcoming changes:

Material changes will be communicated via an in-app notification at least 14 days before they take effect (30 days for changes affecting payments). Your continued use of the App after the effective date of changes constitutes acceptance of the revised Terms.

18. Contact & Grievance Officer

MyAlMasjid

Legal, General & Grievance Enquiries

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General Contact

contact@myalmasjid.com

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Legal Enquiries

contact@myalmasjid.com

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Grievance Officer (India — IT Rules 2021, Rule 3(1)(a))

Grievance Officer, MyAlMasjid

grievance@myalmasjid.com

⏱ Grievances acknowledged within 24 hours and resolved within 30 days of receipt.

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